During the COVID 19 Crisis we are still open for your healthcare needs, 410-542-7800, option 1.. Learn More

COVID-19 Service Alert

During the COVID-19 Crisis We are still open for your healthcare needs.

For your safety, Park West Health System has adjusted our operations during the COVID-19 State of Emergency:

Only patients with prior approval for face-to-face visits, including pregnant patients and children under 2 who need check-ups with vaccines. Only 1 healthy adult may accompany a pediatric patient.

All individuals entering the building (whether patient or "visitor") will have their temperature checked and be screened for COVID symptoms. We can not accept patients or visitors with COVID symptoms.

Schedule a Visit

We are NOT accepting walk-in visits at this time;
Call today (Option 1) , to schedule a telehealth visit!

Option 1

Important COVID-19 Information

Worried about whether you might have been exposed, or need advice about possible COVID? Please call and we will do our best to connect you to a provider on the same day if possible! We are not testing for coronavirus at our clinics, but with a telehealth visit you can be evaluated & we can work with you to help you get testing if needed.

PWHS COVID-19 Guidelines

Please note, our Men & Family Health Center location at 4151 Park Heights Avenue is temporarily closed, but your providers are still here for you! Patients of Dr. Natalie Spicyn, Nurse Practitioner Margreta Rathbauer, Hepatitis C patients looking for program coordinator Amanda Carter, & clients with the Hidden Garden case management program should call Park West to reach us.


Medical Case Manager

The Medical Case Manager reports to the Client Services Coordinator and provides medical case management/treatment adherence services for The Hidden Garden Program as instructed.


  •  Duties:
    • Set up initial interview with client;
    • Confirm Ryan White eligibility and applicable documentation;
    • Refer client to primary medical care;
    • Complete HIV/AIDS Bio-psychosocial Clinical Assessment form;
    • Determine level of case management assistance required to achieve goals and self-sufficiency (limited, intermediate, intensive);
    • Develop a care plan with the client that identifies goals, interventions, and timeframes for resolution;
    • Document progress made toward achievement of goals in chart/CAREWare;
    • Provide support, advocacy, consultation, and crisis intervention to the client and other family and household members;
    • Maintain face to face, telephone, and other encounters with and on behalf of the client based on the level of care required;
    • Follow up on scheduled and kept primary care appointments to ensure labs are updated every three-four months;
    • Provide assistance in scheduling specialty care appointments and follow up as needed;
    • Update bio-psychosocial assessment, care plan, eligibility information: insurance, income, residence every six months;
    • Participate in multidisciplinary team meetings to discuss clients with co-morbid conditions;
    • Participate in the completion of monthly, quarterly, semiannual and annual Ryan White reports;
    • Provide assistance in developing and implementing quality management initiatives;
    • Facilitate support and skills development groups; 
    • Assist in developing community partnerships for clinical support, referrals and linkage to care;
    • Attend relevant meetings and required trainings;
    • Other duties as assigned.


  • Qualifications:
    • Master’s Degree in social work;
    • Relevant experience and sensitivity to HIV/AIDS and African-Americans and other minority community related issues.
    • LMSW licensure;
    • An awareness of local AIDS services and resource providers at the public and community levels.

Contact Name

Karen Williams

Contact Fax


Contact Email

Contact Phone


Mailing Address

Mailing Address: 

Park West Health Systems, Inc.

3319 W. Belvedere Ave

Baltimore, MD 21215

Janie B. Geer Scholarship Application

Applicant Information
Name of current college you are attending.
Enter complete address.
List All Colleges Attended
Additional Information
Upload 1000 word essay
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt pdf doc docx zip.
Upload 2 Letters of Recommendation
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt pdf doc docx zip.
Upload most recent College or High School Transcript
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt pdf doc docx zip.
Upload College Acceptance or Proof of Current Enrollment
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt pdf doc docx zip.
Upload Proof of 21215 Residency or Employment
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt pdf doc docx zip.

Apply Online